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Need help with FarmIQ? Ask Scout!

📱💻 In-app support using AI

Ask Scout is an easy way of using AI to summarise your help request: ask Scout a question and it will look through our FarmIQ help documentation and provide you with a short and simple response, plus links in case you'd like further information.

  • Our current Help documentation is awesome - extremely thorough, with pages covering (almost!) every topic you can think of! But if you're struggling to find exactly what you're after, Scout might be able to help with that. 

  • Ask a full question or type a partial phrase, and depending on whether you are using mobile or web, Scout will provide you with relevant help information and suggestions. 

  • On the web, you'll see an Ask Scout button hovering in the bottom-right corner of the screen, and on mobile, you can access Scout by going to the 'More tools' menu.

  • We are testing this cool new feature over the next few months - if you have any questions or suggestions for us about Ask Scout, please get in touch!

Neat little tidbit: Ask Scout is named after farm dog Scout, pictured above, who you may have seen in some of our FarmIQ photos and socials!